Cell Phones and Cell Phone plans from Cingular Wireless now the new AT&T

Cell Phones and Cell Phone plans from Cingular Wireless now the new AT&T

[Jamison - user has closed this session]

Jamison: Thank you for visiting My Account at Cingular.com, now the new AT&T.

Jamison: [Item sent - C2CSurvey] (Click here)

Jamison: We are always working to improve the Cingular, now the new AT&T, Click to Chat customer service experience. To help us with this effort, please take our short survey. We appreciate and review your feedback; however, we are unable to respond to questions submitted in this survey. If you have an issue that requires assistance, please call Customer Service at 1-800-331-0500.

Jamison: Thank you.

Kevin-John Black: Okeedoke.. thanks for trying.

Jamison: They can best help you with this.

Jamison: I apologize but you will have to call Customer Service at 1-800-331-0500, Mon-Fri 7am-9pm, Sat 9am-6pm, for assistance with that. I can provide only limited assistance through Click to Chat.

Kevin-John Black: what needs to happen to convert it?

Jamison: Yes. but your plan is still on the AT&T side.

Kevin-John Black: I thought everything was converted?

Kevin-John Black: umm.. but isn't AT&T owned by Cingular?


Jamison: I didn't see that.

Jamison: I apologize. You still have an AT&T plan.

Jamison: Okay. No problem.

Kevin-John Black: ... of course I would like the 200 for 4.99 if that is available ..

Jamison: Yes. For 4.99 which includes Multimedia and Text messaging.

Kevin-John Black: ...but you say that I can get 200?

Kevin-John Black: Now ... the site says ... Multimedia Messaging 20 provides up to 20

Jamison: These are the other bundles.